Privacy Policy

1. Introduction

Automated Business Systems ("we," "us," "our," or "Company") is committed to protecting your privacy and complying with EU/Europe data protection requirements. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, with particular attention to GDPR compliance.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using our platform, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, username, password, and other profile information you provide.
• Communication Data: Messages, feedback, and other information you send us through contact forms or customer support.
• File Uploads: Any files you upload to our platform for processing or storage.
• Transaction Data: Information related to purchases, payments, and billing.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type, IP address, and device identifiers.
• Usage Data: Pages visited, time spent on pages, links clicked, and other usage patterns (via optional Google Analytics).
• Cookies: We use cookies to remember your preferences and improve your experience. See our Cookies section below.
• Server Logs: Access logs, error reports, and security event logs.

3. Cookies and Consent Management

We use cookies and similar tracking technologies to enhance your experience on our platform. We respect your privacy choices and provide transparent consent management through Klaro, our open-source cookie consent manager.

3.1 Types of Cookies

• Essential Cookies: Required for the website to function properly (session management, security, authentication).
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics - opt-in only).
• Preference Cookies: Remember your choices and settings.

3.2 Managing Your Consent

When you first visit our site, you'll see a consent notice. You can:

• Accept all cookies
• Decline optional cookies (only essential ones will be used)
• Customize your preferences for each service

3.3 Browser Controls

Most web browsers allow you to control cookies through your browser settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may impair website functionality.

4. How We Use Your Information

We use the information we collect for:

• Providing, maintaining, and improving our services
• Creating and managing your account
• Processing transactions and sending related information
• Sending service announcements and updates
• Responding to your inquiries and customer support requests
• Analyzing usage patterns to improve user experience
• Detecting and preventing fraud and security issues
• Complying with legal obligations
• Marketing and promotional communications (with your consent)

5. Data Sharing and Third Parties

5.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

5.2 Third-Party Service Providers

We may share information with trusted third parties who assist us in operating our website and conducting our business, such as:

• Google Analytics: Analytics service to understand user behavior (opt-in). Visit Google's Privacy Policy
• Cloud Service Providers: For data hosting and backup
• Payment Processors: For processing payments securely

These service providers are contractually obligated to use your information only as necessary to provide services to us.

5.3 Legal Disclosure

We may disclose your information when required by law or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data in transit
• Secure password requirements and hashing
• Two-factor authentication (2FA) support
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Content Security Policy (CSP) to prevent injection attacks
• Subresource Integrity (SRI) for external scripts

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Information: Retained while your account is active and for a reasonable period afterward
• Cookies: Our consent cookie persists for 365 days and can be cleared anytime
• Analytics Data: Retained according to Google Analytics policies
• Logs: Server and access logs typically retained for 30-90 days

You may request deletion of your data subject to legal and operational requirements.

8. Your Privacy Rights

As an EU/Europe resident, you have specific rights regarding your personal information under the General Data Protection Regulation (GDPR). For residents in other regions, privacy rights may vary by jurisdiction.

8.1 GDPR Rights (EU/Europe Residents)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent anytime

8.2 Other Regions

For residents outside the EU/Europe, privacy rights and protections may be governed by different laws and regulations in your specific jurisdiction. If you reside outside the EU/Europe and wish to exercise privacy rights or understand how your data is handled, please contact us for information tailored to your location.

8.3 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it and terminate the child's account. Parents or guardians who believe their child has provided information to us should contact us immediately.

10. International Data Transfers

Your information may be transferred to, and maintained in, computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us at:

We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.