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Contact Us
We're here to help. Send us a message and we'll respond as soon as possible.
support@techletes.ai
We'll respond within 24-48 hours
Privacy
privacy@techletes.ai
Data subject requests & GDPR inquiries
Legal
legal@techletes.ai
Legal inquiries & contracts
Get in Touch
General Support
For general inquiries, technical support, feature requests, or bug reports:
info@techletes.aiResponse time: 24-48 hours
Privacy & GDPR
For privacy-related inquiries, data subject requests, and GDPR compliance:
privacy@techletes.aiResponse time: 30 days (as per GDPR)
Security & Vulnerabilities
To report a security vulnerability responsibly:
security@techletes.aiResponse time: 48 hours
Frequently Asked Questions
How long does it take to get a response?
We aim to respond to all inquiries within 24-48 hours during business days. For urgent issues, please mark your subject line with [URGENT].
How do I submit a privacy/GDPR request?
For privacy-related inquiries and GDPR data subject requests, please contact privacy@techletes.ai with your full name and request details. We'll respond within 30 days as required by law.
Can I report a security vulnerability?
Yes! Please contact us at security@techletes.ai with details about the vulnerability. Please do not publicly disclose the issue. We'll acknowledge receipt within 48 hours.
What information should I include in my message?
For the fastest resolution, please include: a clear description of your issue, any error messages or screenshots, when the issue occurred, and what steps you've already taken. For technical support, include your account details or system information if relevant.